Your satisfaction is our guarantee — 30-day money-back guarantee.
Eligible for a Full Refund
- Request within 30 days of purchase
- Software not activated or minimally used
- Technical issues we cannot resolve
- Product not as described
- Duplicate purchase by mistake
- Compatibility issues confirmed by support
Partial Refund Scenarios
- Requests after 30 days (case-by-case)
- Extensive documented software usage
- Services partially delivered (training, custom setup, data migration)
Refund Process
- Contact us with your order details
- Review — we may ask for additional information
- Approval — you receive confirmation
- Processing — refund to your original payment method
What you’ll need: order number or invoice ID, purchase email, reason for the request, purchase date and amount, any supporting documentation.
Processing Times
- Credit/debit cards: 3–5 business days
- PayPal: 1–2 business days
- Cryptocurrency: 24–48 hours to the original wallet
Special Cases
If our support team cannot resolve a technical problem, a full refund is available regardless of timeframe — no questions asked. If the software doesn’t work with your system despite meeting requirements, we offer a free compatibility assessment, alternative recommendations, and a full refund if no solution is found. We also consider refunds beyond the standard policy for documented exceptional circumstances.
Non-Refundable Items
- Custom development work (after completion)
- One-on-one training sessions (after delivery)
- Data migration and consulting services (after completion)
- Third-party software licenses (subject to vendor policy)
Alternatives: service credit, additional support sessions, tier upgrades, extended support, or partial refund + credit combinations.
How to Request
Email quickbooksoftware.help@gmail.com (subject: “Refund Request – Order #…”) or call/WhatsApp +91 9182562784 (Mon–Fri, 9 AM–9 PM IST). Response within 24 hours.